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    Track Order

    Enter a tracking number below to get the tracking results.

     

    Tracking Status Explanation

    Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 2-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way. NOTE: if you see that your tracking information has been in pending for over 10 days, please contact us at mailto:info@sylphidshoes.com. We will give you an appropriate answer.

    In Transit: Carrier has accepted or picked up the shipment from us. The shipment is on the way.

    Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.

    Exception: Custom hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.

    Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up. 

    If you have any further question, please fill the form at the end of the page and we will get back to you in 24-48 hours.

     

    Estimated Delivery Time

    Country Shipping Method  Estimated Delivery time 
    United States

    epacket 

    USPS/UPS

    		 3-7days 
    Canada epacket  15-35 days 
    United Kingdom epacket  15-35 days 
    Australia epacket  15-35 days 
    Norway epacket  15-35 days 
    Spain epacket  15-35 days 
    Thailand epacket  15-35 days 
    Israel epacket  15-35 days 
    Ukraine epacket  15-35 days 
    New zealand epacket  15-35 days 
    France epacket  15-35 days 
    Germany epacket  15-35 days 
    Sweden epacket  15-35 days 
    Japan epacket  15-35 days 
    Russia epacket  15-35 days 
    Korea epacket  15-35 days 
    Singapore epacket  15-35 days 
    Turkey epacket  15-35 days 
    Austria epacket  15-35 days 
    Belgium epacket  15-35 days 
    Switzerland epacket  15-35 days 
    Denmark epacket  15-35 days 
    Hungary epacket  15-35 days 
    Greece epacket  15-35 days 
    Italy epacket  15-35 days 
    Ireland epacket  15-35 days 
    Netherlands epacket  15-35 days 
    Poland epacket  15-35 days 
    Finland epacket  15-35 days 
    Portugal epacket  15-35 days 
    Belgium epacket  15-35 days 
    Ice land  China post  20-50 days
    Czech Republic China post  20-50 days
    Bulgaria China post  20-50 days
     Latvia China post  20-50 days
     Estonia China post  20-50 days
    Croatia China post  20-50 days
    Slovak China post  20-50 days
     Lithuania China post  20-50 days
     Belarus China post  20-50 days
    Romania China post  20-50 days
    Srbija China post  20-50 days
    Macedonia China post  20-50 days
    Others China post  20-50 days

    Message will be responded within 24-48 hours. Thank you for your patient.

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